Our Company & Processes
Established in 1993 and headquartered in Dublin, M.E.D. Surgical are involved in the distribution of specialist medical products, targeting key niche areas including Ophthalmology, Infection Prevention, Anaesthetics, Cardiology/Vascular, Urology/Gynaecology and Rehabilitation. Representing global brand leaders such as Zeiss, BK Ultrasound and Halyard Health, we are one of very few companies in Europe to hold a fully accredited service license agreement with Zeiss and many more of the global brands in our portfolio.
It is our commitment to excellent customer service that helped us to nurtur and developed multiple long-standing partnerships across public and private hospitals and this is exemplified by the employment of 33 experienced professionals nationwide, including 21 dedicated sales specialists.
Our mission is to provide best in-class service across all areas of expertise, ensuring our customers receive a level of service that not only meets but exceeds their expectations. We strive to maintain constant engagement with our principals while ensuring that we are up to date with all product developments and can identify opportunities to enhance our portfolio at any given time. This mantra has helped us grow to be the leading distributors of specialist medical devices in Ireland.
We have a dedicated customer support team available to deal with all enquiries. You can reach us by phone, email or via our website.
Understanding Your Needs
We actively listen and assess your needs to ensure that you receive the product or service that best suits your requirements.
Demonstration of the Product/Service
We can design and demonstrate the solution that best fits your requirements and show how this will enhance your patient care.
We will develop a proposal, tailored to your needs, and work with you through each step of the process to ensure your expectations are met. With ISO9001 accreditation you are guaranteed quality in practice.
Ongoing Support & Customer Service
We have a dedicated Customer Service team available to deal with all enquiries. We also have a comprehensive repair service and engineers available 24 hours per day 365 days of the year, in case of emergencies.
Get in Contact with M.E.D. Surgical now
If you have any queries or if you are needing some advice then please don’t hesitate to contact us and we could help you within minutes.Contact Us